Backflow Repair
Fast, reliable repair of backflow prevention devices throughout the South Bay. From minor gasket replacements to complete valve rebuilds, our certified technicians get your device passing its test and back in compliance — often same-day.
Failed Your Backflow Test?
A failed backflow test is not the end of the world — it happens more often than you would think. Backflow prevention devices are mechanical assemblies with moving parts, seals, and springs that wear down over time due to water pressure, mineral buildup, temperature changes, and general use.
When your device fails its annual certification test, your water provider will give you a specific timeframe — typically 14 to 30 days — to get it repaired or replaced and re-tested. We specialize in getting your device repaired and re-certified well within that window.
Most repairs are completed in a single visit. Our technicians carry common rebuild kits, gaskets, springs, and seals for all major brands — Watts, Febco, Wilkins, Apollo, Conbraco, and more. In most cases, your device is repaired, tested, and certified the same day.
Common Reasons Devices Fail
Understanding what caused your device to fail helps you know what to expect. Here are the most frequent issues our technicians encounter in the field.
Worn Gaskets & Seals
Rubber gaskets and O-rings degrade over time from water pressure, chlorine, and temperature fluctuations. This is the number one cause of backflow device failure — and the easiest to fix.
Failed Check Springs
The internal springs that hold check valves closed lose tension over years of compression cycles. When springs weaken, the check valve no longer seals properly and the device fails its differential pressure test.
Debris & Sediment Buildup
Dirt, sand, rust particles, and mineral deposits accumulate inside the device body, preventing check valves from fully seating. This is especially common in areas with older water infrastructure or hard water.
Freeze Damage
Devices installed outdoors without proper insulation can freeze during cold snaps. Ice expands inside the assembly, cracking the body, warping internal components, and destroying seals.
Corrosion & Mineral Scale
Hard water minerals and corrosive water chemistry slowly eat away at brass bodies and internal metal components. Severe corrosion may require full replacement rather than repair.
Improper Installation
Devices installed in the wrong orientation, at incorrect heights, or without proper clearances often fail prematurely. We see this frequently with DIY or unlicensed installations and can correct it during repair.
Our Repair Process
A transparent four-step process from diagnosis to re-certification. Most residential repairs are completed in a single visit lasting 1 to 2 hours.
Diagnosis & Quote
Our certified technician arrives at your property, inspects the device, runs a diagnostic test to identify exactly what failed, and provides a repair quote before any work begins.
Disassembly & Cleaning
The device is carefully disassembled. Internal components are cleaned of debris, mineral scale, and corrosion. All worn and damaged parts are identified for replacement.
Parts Replacement & Rebuild
Worn gaskets, seals, O-rings, and springs are replaced with OEM-quality parts. The device is reassembled to manufacturer specifications with proper torque and alignment.
Re-Test & Certification
The repaired device undergoes a full certification test. Once it passes, you receive a new certification report and we file it with your water district. Your device is back in compliance.
Repair vs Replacement
Not every failed device should be repaired. Here is a straightforward comparison to help you make an informed decision — and we will always give you an honest professional recommendation either way.
Our Recommendation Philosophy
We recommend repair whenever it makes financial and practical sense. If repair costs exceed 50% of a new device, or if the device is too old to justify the investment, we will be upfront and recommend replacement. We stock common replacement devices on our trucks for immediate install if needed.
Frequently Asked Questions
Get Your Backflow Device Fixed Today
Do not let a failed backflow test put your water service at risk. Our certified technicians are ready to diagnose and repair your device — often same-day with immediate re-certification. Serving San Jose, Campbell, Los Gatos, Sunnyvale, Santa Clara, and surrounding South Bay cities.
